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Is it possible to shift public opinion on automated cars? Lessons from DeepSafe

Heather Yedigaroff

Sharing Cities, sharing expertise: continued collaboration at the end of our European project

We talk a lot about knowledge-sharing and cross-border collaboration, but few of our projects demonstrate the value of this at an international scale better than the EU-funded Sharing Cities initiative, which brought together project teams across London, Milan, Lisbon, Burgas, Warsaw and Bordeaux. As the programme ends, Head of Strategy and Operations, Heather Yedigaroff reflects on its value and the relationships that it forged - and which continue, as its legacy.

Unsplash/CJ Toscano

Here at DG Cities, we’re all about collaboration. Our strength as an organisation comes from our multi-disciplinary team considering innovation from different perspectives and working together to solve problems. We see collaboration as being so fundamental to our success as a company that we have set it as one of our core company values, the behaviours and skills that we value in our colleagues.

Of course, we love collaborating with other organisations too. Some of the most exciting and far reaching projects we’ve done at DG Cities have been partnership projects where we’ve worked with companies and academia and brought all of our collective brainpower together to do something new and innovative. Some stand-out memories for me were working with Magtec and Veolia on how to develop the UK’s first electric refuse collection vehicle, and the time we worked with TRL, Cisco, Loughborough University and Cubic to develop the Smart Mobility Living Lab in Greenwich, the UK’s most advanced real-world test environment for future mobility. Neither of these projects would have been possible for one partner to deliver alone. It was only through our collaboration and sharing of knowledge and expertise that we were able to deliver those projects successfully.

Sharing Cities delegation

Sharing Cities: 2016-2022

Over the past six years, another initiative we have been quietly involved in is the Sharing Cities project, an EU Horizon 2020-funded programme. This was a Greater London Authority-led collaboration of 30 different partners focused on six European cities: London, Milan, Lisbon, Burgas, Warsaw and Bordeaux. London, Milan and Lisbon acted as ‘lighthouse cities’ and worked together to develop and implement replicable urban digital solutions and collaborative models. The ‘fellow’ cities, Bordeaux, Burgas, and Warsaw, then sought to replicate the solutions in their own areas. Within London, the Royal Borough of Greenwich was the official London demonstrator area and DG Cities has supported the Council to deliver on the project’s ambitious transport and energy related goals.  

The project officially kicked off on 1st January 2016 and over the last six years we’ve had the opportunity to work alongside and learn from our colleagues in the other cities. The project implemented 10 different measures and the beauty of the programme was that whilst the cities were  united by the common goal of finding new ways to improve outcomes for their residents, they each had different starting points and constraints, and tailored the delivery of the measures according to local circumstances.

Milan, for example, has excelled in building retrofit. It set itself ambitious goals and delivered first-of-its-kind building retrofits to 20 multi-property buildings. In a multi property building,  there is no one single building owner to oversee the building design and decision-making process. To overcome this, Milan developed a participatory and co-design approach that will have widespread application across all cities in Europe. 

People cycling along the river on a segregated cycle lane in Lisbon, Portugal.

Unsplash/Helio Dilolwa

When the project began, Lisbon already had impressive shared mobility services, such as a shared bike scheme and car clubs, but through the project, the city has hugely improved and expanded those existing services. One of Lisbon’s challenges is its hills, so to combat that, Lisbon has expanded its bike sharing services to include large numbers of e-bikes. The ebikes proved so popular that Lisbon is now pressing ahead and extending their trial across the city and into the suburbs, with 1,500 e-bikes and a network of new cycling infrastructure. Lisbon also uses a real-time, incentive-based system that generates offers for users to move bikes from overcrowded docking stations to meet demand forecasted in other locations. The e-bike scheme generated over 3 million trips by 16,000 users. It led to a 38% modal shift from the bus and 16% from cars. A massive 26% of users use the scheme daily. Lisbon also now has 160 electric vehicles in its public car-sharing scheme. The service uses a keyless sharing app that allows members of the public to access the vehicles. The vehicles are monitored via GPS and managed through a smart fleet management platform

In Greenwich, we have installed a highly innovative water-source heating system, which will warm 95 homes at the Ernest Dence Estate. This is part of a wider scheme at the Estate, which has included building repairs and redecoration, window repairs, loft insulation, new low-energy LED lighting and smart devices. Renewing the heating and hot water system using a water-source heat pump will provide a more efficient heating system, producing less carbon emissions, improving local air quality and delivering 5,309 tonnes of CO2e savings over 25 years – the equivalent of growing around 87,000 trees. Greenwich also had the Greenwich Energy Hero initiative - a ‘demand-side response’ trial in which participating households were incentivised to reduce their electricity at times of high demand on the electricity grid. Participants that used less electricity during a ‘peak response alert’ earned rewards that could be turned into a donation to a local charity, or a shopping voucher for personal use. The Greenwich Energy Hero app also showed their live electricity usage information, historic usage charts and energy saving tips and advice. This earned Greenwich a Harvard 2020 Innovation Award in Citizen Engagement. 

Electric vans in a row with their bonnets up charging at charging points

In Greenwich, we also looked  at electrification and developed an Electric Vehicle Strategy for the borough, which sets out how the Borough will use its position as an accelerator of EV infrastructure deployment to enable every resident and business to use electric vehicles by 2030. We also worked with the borough’s fleet department on a study looking at how to electrify the 550 vehicles in the borough’s vehicle fleet.

As important as these initiatives were the concepts of sharing and replication. Partners continually shared information on their barriers and progress with initiatives. There was also a workstream focused on how to ensure the measures could be replicated in other cities; toolkits and other resources were developed and 100 cities across Europe engaged with the project. 

It was a privilege to have been involved in a project with such a large impact and to have had the opportunity to learn from and work alongside such amazing  partners. It’s fair to say there were a few misty eyes at the recent final project meeting with the EU, but of course the relationships we all developed will continue far beyond the project. We’re already looking for the next opportunity to work together and continue what we’ve started.



Getting Wild: The Benefits of Biodiverse Green Spaces in Cities

Getting Wild: The Benefits of Biodiverse Green Spaces in Cities

The past year and a half has been rife with challenges and uncertainty, causing untold suffering the world over. While it’s been important to reflect on and acknowledge these hardships, I’ve also found solace in focusing on the small yet meaningful positives that have emerged in my own life. Some of the most important shifts have been the opportunity to spend more time at home with my children during the weekdays and being able to walk my dog every single day, rather than only on the weekend.

Back to Work

Back to Work

I’ve returned to DG Cities after a year of maternity leave, though things are certainly looking a little different from how I left it. While I acclimatise to zoom meetings and pixelated versions of my colleagues’ faces, I will say that I’m eager for the day we can all return to the office. There’s not yet a set date in mind, but, as the country begins its gradual climb towards normalcy, I hope that reality isn’t too far off.

Digitising Housing Repairs

Digitising Housing Repairs

In our February review post, we shared some details of a project we’ve been working on with  Southwark, Lincoln and South Kesteven councils, exploring approaches for the design of a common pattern for reporting, diagnosing and scheduling of housing repairs.  Today, we’re taking a closer look at what that project has entailed, and the significant impact it could have.

Taking learnings from innovation projects into the real world

Taking learnings from innovation projects into the real world

Here at DG Cites our mission is to find practical ways to transform our cities, making them more efficient, and ultimately, more pleasant places to live and work. As part of our work we take part in groundbreaking co-innovation projects and we believe that consortium based projects like these are a fantastic way to tackle some of the biggest challenges facing us today. But, we are picky about which projects we take part in, looking for those which have the potential to deliver benefits where it really matters – to all city residents’ in their everyday lives.

What Makes DG Cities Different

What Makes DG Cities Different

We all know that the world is facing unprecedented challenges: from increasing social divides to the ever-present climate emergency. The world can seem like a scary place right now. But there is good news. These challenges get played out first in our cities so by exploring how we can make our cities better, we can positively influence the world around us. And there is a huge potential in our towns and cities, just waiting to be unlocked by technology, data and new approaches.

Smart Cities: Common Challenges for Local Authorities...and how to tackle them

Smart Cities: Common Challenges for Local Authorities...and how to tackle them

With close to 60 years of local government experience at DG Cities, we are aware firsthand of the challenges facing forward thinking local authorities. And we know that one of the biggest challenges is the pace of change. We all know that we’re in a period of rapid technological change, and the possibilities and opportunities arising from that technological change are enormous. So far, so exciting! But this can also be challenging if you’re a buyer or a seller; and Standing Orders and the Public Contract Regulations mean that long lead times are unavoidable. And what’s the implications of this? Well, we’ve heard of high value LED lighting contracts that took so long to be procured that by the time the authority was ready to sign the contract, the solution was out of date and the procurement process was cancelled.

Nature-Inspired Engineering, Black Holes and More: A Roundup of What has Us Excited at DG Cities

Nature-Inspired Engineering, Black Holes and More: A Roundup of What has Us Excited at DG Cities

Here at DG Cities we’re in the fortunate position of having a remit that includes staying abreast of the latest developments in new technology. That said, when you are immersed in this field, it admittedly is quite easy to become a little bit desensitised to it all. This is in part because there are just so many exciting developments and products constantly emerging in the world of technology and innovation - so to stand out from the crowd a new idea has to be pretty transformational.